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Using Social Media for your business gives you the opportunity to communicate directly with your customers. This intimate level of engagement can have a positive impact on the way existing and potential customers view your brand.

Our growth hacking agency team will help you make sense of an incredibly complex digital landscape with our range of social media services. Being consultancy-led means that we listen, then act. As a leading growth hacking consultancy agency, we take our understanding of your consumers, how to use social and our global + local knowledge to build simple and effective social media strategies.

Outsourcing Social Media Management can be extremely helpful if you are not sure how or where to start when promoting your business online.

Before we even begin building your social media strategy we like to meet up, grab a coffee and get to know each other. By forming a strong working relationship, it’s much easier for us to really get to know you and your business and how to best represent your brand online.

To create your social media strategy, it’s important we understand what you wish to achieve from using social media. Whether it be an increase in sales, enquiries or website traffic, we can use this information and tailor it around the content we create.

Your social media strategy will include a clear, organised breakdown of each post or post category that is tailored to each social media platform your business uses. This breakdown will show each individual post, the contents of the post and the time it will be published. Images and digital graphics play a huge part online, therefore, your strategy will include an image template so all of your images feature your company branding. If you have photographs or images you would like to use we will ensure these are included within your strategy.

Absolutely, we are more than happy to get you up and running if you are unsure or simply don’t have the time to set them up yourself. As part of the consultation stage, we will discuss which platforms you should be on and how they will be set up.

This all depends on the goals you set out for your business at start of the process. For example, if your goal was to gain more website traffic through social media, we will use social media analytics which can tell us how many people clicked through to your website month-on-month. We can even help to set up Google Analytics tracking on your website which gives you an in-depth analysis, both internal and external on the performance of your website.

We are able to respond to general comments or enquiries in a formal and respectful manner by directing users to contact your customer service department. If you would prefer to respond to all comments and direct messages yourself, that is no problem at all. In many cases, if the question is something that we can’t answer, we will let you know that you have a message waiting and will encourage you to respond to the query. 

Social media platforms we work with are: Facebook, Twitter, Instagram, YouTube and LinkedIn.

Not every business needs every social media platform that exists; we can help you select the platforms that will be most beneficial to your business. As some platforms are more imaged based than text based, this may play a part in your decision. 

Ready for a social media agency that makes REAL, authentic connections with your audience? Let’s get in touch! Please contact us through our online contact form.